How do I return an item?
Refund/Return Policy:
Original
sales receipt must accompany returns.
We
accept returns for exchange or refund 7 calendar days after delivery of the
product. At our sole discretion after 7 calendar days, we will offer an full refund less the shipping charge. Items must be in "new, unaltered and unused
condition". Definition of new, unaltered and unused condition is:
- -without showing signs of
wear or damage in any way
- -within 7 calendar days of
the delivery date (after 7 days no returns are allowed)
- -must not be a special order
or a custom order
Refunds
are contingent upon inspection of item(s) once we receive it.
There
is a 10% restocking fee for returned items that are not being exchanged and are
not damaged. Again you MUST contact us within 7 days if you intend to return
ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT
contacting us will NOT be refunded.
Customer
is responsible for all shipping costs if seller is not at fault.
Customer service is #1 at Dont-Trip, If something is not as should be or doesnt function as should when You first try our product, we always send a new replacement Part asap.
DTSkate
2411 NW 16th lane #2
Pompano Beach, FL 33064
Tel 954-478-2903
email: [email protected]Email: [email protected]